Essential Oils
Returns
Our Essential Oil products are for personal care and use and are not eligible for returns. If the product reached you damaged or opened during transit, please notify us within 3 days of receiving the product at: info@rair.club
If you are unsatisfied with the product or have any questions/concerns, please contact us at: info@rair.club
Refunds
We maintain sole discretion over all refund decisions, including determinations of product damage or defect. Should we approve a refund request, you will be notified and the refund will be processed using your original payment method.
Cancellation
Order cancellations are generally not accepted due to our rapid processing and shipping schedule. Cancellation requests may only be considered under extraordinary circumstances and remain entirely at our discretion. If you believe your situation warrants consideration, please contact us immediately at: info@rair.club
Made-to-order products
Returns
Change of mind after production has started is not accepted. Each made-to-order object is produced just for you and production starts as soon as payment is received. If the product reached you damaged or opened during transit, please notify us within 3 days of receiving the product at: info@rair.club
If you are unsatisfied with the product or have any questions/concerns, please contact us at: info@rair.club
Refunds
We maintain sole discretion over all refund decisions, including determinations of product damage or defect. Should we approve a refund request, you will be notified and the refund will be processed using your original payment method.
Cancellation
Order cancellations are not accepted for made-to-order products. Each made-to-order object is produced just for you and production starts as soon as payment is received.
Last updated: September 2026
